Research


Publications

Consumer Trust in Social Responsibility Communications: The Role of Supply Chain Visibility - with Tim Kraft and Yanchong Zheng. Production and Operations Management, 31 (2022), 4113–4130.

Trying and Failing: Biases in Donor Aversion to Rejection - with Kaitlin Daniels. Production and Operations Management, 30 (2021): 4356–4373.

Finalist, 2022 INFORMS Minority Issues Forum Paper Competition.

Motivating Supplier Social Responsibility under Incomplete Visibility - with Tim Kraft and Yanchong Zheng. Manufacturing & Service Operations Management 22.6 (2020): 1107–1286.

Supply Chain Visibility and Social Responsibility: Investigating Consumers’ Behaviors and Motives - with Tim Kraft and Yanchong Zheng. Manufacturing & Service Operations Management, 20.4 (2018): 617–636.

Finalist, 2021 M&SOM Best Paper Award.

1st Place, 2015 Production and Operations Management Society, College of Sustainable Operations, Best Student Paper Competition.

2nd Place, 2015 INFORMS Behavioral Operations Management Section, Best Working Paper Competition.


The Authenticity of Purpose Claims: Firm Capacity and Job Seeker Responses to Recruitment Efforts - with Trevor Young-Hyman, Evan Gilbertson, C.B. Bhattacharya, and Oliver Hahl. Minor revision invited at Management Science.

Experienced and Prospective Wait in Queues: A behavioral Investigation - with Sera Linardi and Jing Luo. Invited for a third round of review (Major Revision) at Manufacturing & Service Operations Management.

Financial Hedging of Operational Risk Constraints: A General Framework - with R. Caldentey. Major revision invited at Production and Operations Management.

Selection, Payment, and Information Assessment in Social Audits: A Behavioral Experiment - with Gabriel Pensamiento. Under review.

Behavioral Responses To Nonprofit Metrics: Efficiency vs. Impact - with Hasti Rahemi and Gloria Urrea. In progress.

A Behavioral Study of Self-Other Adoption Discrepancies in XAI - with Fernanda Bravo, Zezhen (Dawn) He, and Yaron Shaposhnik. In progress.

Working Papers and Work in Progress


Book Chapters

Assessing Consumers’ Valuations of Socially Responsible Products with Controlled Experiments -  Zheng Y., T. Kraft, L. Valdes (2016). Invited book chapter. Environmentally Responsible Supply Chains, A. Atasu, ed. Springer, 29-50.